A bespoke sofa is made to order, designed around your exact preferences — from size and shape to fabrics, fillings, and finishing details. It’s crafted specifically for your home rather than mass‑produced.
Ordering & Customisation
Can I customise the size, fabric, and design?
Yes. You can choose dimensions, cushion firmness, fabric type, colour, leg style, and more. If you have a unique space or design idea, we can work with you to bring it to life.
Do you offer design consultations?
Like most bespoke sofa companies, we offer in‑person or virtual consultations. These help you choose fabrics, discuss layouts, and ensure the sofa fits your space perfectly.
Can you match fabrics or colours to my existing décor?
Yes — fabric matching and colour‑matching services are typically available. You can also request fabric samples before ordering.
Delivery & Lead Times
How long does a bespoke sofa take to make?
Lead times usually range from 4-6 weeks depending on the complexity of the design and fabric availability.
Do you deliver across the UK?
Yes, We deliver nationwide, including Scotland, Wales, and Northern Ireland. We do not offer international shipping.
Will you assemble the sofa in my home?
Yes. For an additional fee, our elivery teams typically bring the sofa into your home, assemble it if needed, and position it where you want it.
What if my sofa doesn’t fit through the door?
Before ordering, please refer to our size guide. If you are still unsure, contact a member of our team and we can guide you through the measuring process.
How will I know when my sofa is being delivered?
Once production is complete, a member of our team will contact you to arrange a delivery date and timeslot. If we are unable to reach you, we will send a text to arrange a callback at a more convenient time.
Warranty & Returns
Can I cancel my order?
Due to all products being of a bespoke and custom nature, you are unable to cancel your order once production has started. You can refer to our Terms and Conditions for more information.
What happens if my item is damaged?
If your item is damaged. A member of our team will investigate the cause and arrange for repairs if necessary. Please refer to our Terms and Conditions for more information.
Can I get a refund?
Due to all products being of a bespoke and custom nature, you are unable to cancel your order once production has started. You can refer to our Terms and Conditions for more information.
